You can run a test e-mail auto configuration wizard. I can't for the life of me figure out what's going on. If you are trying to schedule a meeting in Microsoft Outlook and are using the scheduling assistant, you will add other users in your organization to the meeting but will be unable to see their free/busy statuses. Try the Set up an online meeting using classic Outlookontheweb. Note: If the instructions dont match what you see, you might be using an older version of Outlook on the web. This is using get-mailboxFolderPermission FolderName User AccessRights For more information see, Create a meeting or appointment in Outlook for Mac. This behavior happens even on a computer these users have never logged into before, so it's not an Outlook caching issue. If I personally use Scheduling Assistant to create a meeting with Jane (using an account that is not Exchange privileged), I'm able to see her Free/Busy status in Scheduling Assistant. If John views Jane's calendar through the normal shared calendar, he can see everything perfectly fine. However, if John goes into OWA, he sees everything perfectly fine. Jane Doe is in the Marketing department, and her AA (John Smith), and a few others in that department (We'll call them Jimmy, Sally, and Bob) cannot see her Free/Busy status (the entire row is grayed out) when in the "Scheduling Assistant" in Outlook. I have a client who runs Exchange/Outlook 2016. Do you use Outlook & Exchange Have you ever been told: Hey, I tried scheduling a meeting with you but can’t see your free/busy in Scheduling Assistant. Cause The default permissions on the Calendar folder in Microsoft Outlook determine the level of free/busy information that's displayed to users in a remote forest by using Scheduling Assistant. Just out of curiousity, can the user who is experiencing the issue set Out of Office from Outlook? This also uses Web Services and usually you'll have a problem setting those as well if there is an issue.This is a weird one, and I've been Googling for days without any luck. In Microsoft 365, a user can see only basic free/busy time information about a mailbox in a remote forest by using Scheduling Assistant. It is curious though that you can see Free/Busy for one and not the other. Users can select a room and book it, but won't be getting any denied response if there is a conflict. Its been that way since forever and now for some reason it doesnt work for a certain VP in my company. Many users prefer to use Outlook (2013), but then, the room finder doesn't see any rooms, and in scheduling assistant, they don't see any information about the rooms (free/busy info can't be retrieved - Server location can not be determined). OCS makes organizing your staff easier and more efficient, and is. Timewatch’s Outlook Calendar Sync (OCS) will change the way your business schedules and reports upon employees and help you track staff availability, capacity, and utilization. So in my org, whenever youre scheduling a meeting, you are able to see the participants mettings for that time frame. New Outlook resource scheduling sync will revolutionize how organizations use Outlook calendars. Select the Calendar you wish to share from the Calendar drop-down menu. This is especially useful for scheduling meetings with people outside of MSU. Hopefully the answer will come from here. Instructions for adding a section to your email to display your calendar availability. Hmm.typically most issues I see with Free/Busy info not being able to be displayed with Exchange 2010 is a problem with the client connecting to the Exchange Web Services. Outlook Scheduling Assistant is greyed out. About Scheduling Assistant Out Outlook 2016 Greyed. No issues whatsoever.ĭoes anyone have any idea why this is happening with Outlook 2010? Now, if I sign into OWA and repeat the above process, I can see both user's Free/Busy schedule. Instead their entire schedule is hashed out and if I place my cursor over it, I get a message that says "No Free/Busy information could be retrieved." If I create a new appointment using Outlook 2010 and add 2 users as attendees, I can see one of the user's Free/Busy schedule, but not the other user's. We're using Outlook 2010 with Exchange 2010.
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